Terms of service

You must be at least 16 years old to use NoteSurge. You need an account to use NoteSurge. Give us accurate details and keep your password safe. You are responsible for what happens under your account, including what other people you invite to your workspace do. A workspace belongs to the account that created it, and its owner decides who else can join and what they can do.

NoteSurge works with third-party platforms such as X, LinkedIn, Substack and others. When you connect one, you authorize NoteSurge to act on that account for the things you ask it to do. Your credentials and tokens are stored encrypted. You can disconnect a platform at any time in Settings, and you can also revoke access from the platform itself.

You are responsible for following each platform’s own terms and rules, and for everything that is published to your accounts through NoteSurge. NoteSurge is not affiliated with those platforms.

Substack does not offer a public API for scheduling or analytics. To work with your publication, NoteSurge uses Substack’s own web endpoints with a session cookie that you provide, either pasted in or captured by the extension. That is unofficial: Substack can change or block it at any time, and using it may not be something Substack approves of. You choose to connect your account knowing this, you are responsible for complying with Substack’s terms, and you accept the risk of any action Substack takes on your account. You can disconnect and delete the stored cookie in Settings at any time.

NoteSurge schedules and publishes on your behalf. Nothing is posted unless you approve it or you have given NoteSurge a standing instruction to post it, such as a queue slot or an automation you set up. You can pause or change those instructions whenever you like.

Drafts written with AI help are suggestions. AI can be wrong, can repeat itself and can produce text you would not want to publish. You are responsible for reviewing anything before it goes out under your name.

The extension only captures content that is visible to you in your own browser and that you choose to save, plus the connection details needed to link your own accounts. It sends them to your own NoteSurge library. Use it only on accounts and content you have the right to save.

You can add your own API keys for AI providers. Those keys are stored encrypted and used only to run the AI features you ask for. Usage is billed by the provider directly to you under your agreement with them, and you are responsible for keeping your keys valid and for any charges on them.

Do not use NoteSurge to:

• break the law or another person’s rights, or publish content you have no right to publish;
• harass, deceive or spam people, or run fake or coordinated inauthentic accounts;
• break the rules of a connected platform, or get around its limits or safeguards;
• attack, overload, probe or reverse engineer the service, or access another person’s data;
• resell or share your access in a way that avoids the limits of your account.

We may limit or suspend an account that does this.

You own your content. NoteSurge does not take ownership of anything you write, upload, capture or publish. You give NoteSurge a limited license to store, process, transform and send your content only as needed to run the service for you, such as saving drafts, generating AI suggestions, rendering images and publishing to the platforms you chose. The license ends when you delete the content or your account, apart from short delays in backups.

NoteSurge depends on other services, including social platforms and their APIs. Those can change, rate limit, break or take away access at any time, and we do not control that. A post can fail or be delayed because of them. We work to keep NoteSurge running and to tell you when something fails, but we do not promise the service will always be available or error free.

NoteSurge is still being built. Features can change, move or be removed, and there may be bugs. Keep your own copy of anything important.

Billing is not live yet. If paid plans are introduced, they will be announced with notice before you are asked to pay for anything, and you will not be charged without agreeing to it.

You can stop using NoteSurge and delete your account at any time. We may suspend or end an account that breaks these terms or puts the service or other people at risk, and we will try to tell you why when we can. If we shut the service down, we will give notice where we reasonably can.

NoteSurge is provided “as is” and “as available”, without warranties of any kind, including that it will be uninterrupted, error free or fit for a particular purpose.

To the extent the law allows, NoteSurge is not liable for indirect or consequential losses, lost profits or audience, lost data, or anything caused by a third-party platform, an AI provider or your own decision to publish something. Our total liability for any claim about NoteSurge is limited to the amount you paid NoteSurge in the 12 months before the claim.

Nothing here limits a liability that cannot be limited by law, such as for death or personal injury caused by negligence, or for fraud. If you use NoteSurge as a consumer, you keep any rights the law where you live gives you that cannot be waived.

We may update these terms. The date at the top shows the latest version. For material changes we will give at least 30 days’ notice in the app or by email before they apply. If you keep using NoteSurge after a change takes effect, you accept the new terms.

If you have a problem with NoteSurge, contact us first so we can try to sort it out informally. If that does not work within 30 days, either of us can take the dispute to the courts that have jurisdiction.

Questions about these terms: use the in-app support chat (Settings → AI tab).